KC Custom Design

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CORPORATE BUSINESS EXPERIENCE

RESIDENTIAL ORGANIZING AND DESIGN EXPERIENCE
  • 20+ years corporate career
  • Seasoned professional with project management experience.
  • Award winning instructional and information designer.
  • 120+ projects including training (instructor-led, web-based, e-learning, and self-paced), technical documentation, user guides, job aids, email migration, user groups, organizational committees, and ISO 9001 implementations (policies and procedures).
  • Recognized for effectively directing, leading, and motivating others.
  • Proficient at managing multiple projects with the flexibility to meet changing project needs.
  • An organized and detail-oriented professional who works cross-functionally with a variety of audiences. 
  • Lifetime of organizing and designing : )
  • 3 years as a Professional Organizer
  • Designing and redesigning spaces (kitchen, bath, garages, basements, storage areas, home offices)
  • Organizing stuff
  • Managing time
  • Managing files
AWARDS AND RECOGNITION CAREER HISTORY
  • Recognized by the National Association of Professional Organizers for project managing and instructional design services on the "Starting Out as a Business Organizer" course development project.
  • Recognized by Lotus Authorization Education Center representative for designing the two most popular Lotus Notes courses.
  • Award: Team Lead for ISO 9001 implementation and certification; defined organization’s procedures, guidelines, and job aids to improve performance. Participated in the audit process.
  • Award: Outstanding contribution to development of the Learning Performance Model; created training related tools and processes for sales consultants.
  • Recognized for saving Digital $80K in training expenses by initiating, designing, developing, and facilitating training on Microsoft Word.
  • Recognized for proposing and leading an Internet User Group that supported and educated a professional community.
  • Award: Client/Server System and Network Management computer-based training.
  • Award: Contribution to ISO 9001 implementation and certification; defined and improved workflow and processes.
  • Award: Society for Technical Communication (STC): Managing Client/Server Environments: System Management Practices instructor-led training.
  • Recognized in Andrew Seybold's Outlook on Professional Computing, stating "The user's manual is one of the best we've seen. It's clear, concise, and well thought-out."
  • KC INVESTMENTS (2006 - present)
    Vice President, Residential and Business Property Investors
  • KC CUSTOM DESIGN (2004 - present)
    President, Owner, Residential Professional Organizer, Business Productivity and Training Consultant
  • CLIFFORD PHOTOS (2004 - present)
    President, Owner, Photographer
  • FIDELITY; Boston, MA (2005 - 2006)
    Contract Instructional Designer, Web Designer
  • IBM; Westford, MA (2001 - 2005)
    Project Manager, Senior Learning Specialist
  • LOTUS; N.Reading, MA (1996 - 2001)
    Project Manager, Senior Instructional Designer
  • DIGITAL EQUIPMENT CORPORATION; Littleton, MA (1992 - 1996)
    Project Manager, Instructional Designer, Course Developer
  • DIGITAL EQUIPMENT CORPORATION; Acton, MA (1986 - 1992)
    Information System Specialist

To view more photos
or purchase products using these digital images,
go to www.cliffordphotos.com. 		To contact us, send mail to janet@kccustomdesign.com
or complete the form on the 'Contact Us' page.